Help is here - we have your back!
No more repeating entry for your information!
We are excited to announce that your own Customer Portal is finally here!
Note: if you would prefer to order through us directly to start, then contact us through servicerequests@ottawavalleyrv.com
Click here to enter the Client Portal - a page from Formaloo will appear.
The Client Portal screen will provide you the procedure for using it.
We are still tweaking it so please bear with us as this will end up making working together much easier.
Please note - You can use a VPN but private browsing may not supported to Login or Sign Up.
For new clients - it's free to create your account!
If you are new then simply sign up, fill in your name, email and click on OTP (One Time Password) for a code, check your junk folder too, then once created, click on your icon in the upper right corner, profile settings, fill in all your info, only once is needed, and then reach out to us for service.
If you experience any problems please email us and we'll jump on it right away.
For existing clients
We have already added many of our clients' basic information, so if you're already a client, you can login using your email, choosing the OTP for a secure code to ccess your account.
An email will be sent to you with the code.Don't forget to check your Junk folder for the code.
The OTP is a more secure means as passwords can be forgotten and then it's a hassle.
Once you're in just follow the set up procedure and then have a look at the menu on the left for service choices.
If you cannot access your account it may be that we have yet added yours so please reach out to us and we will add it for you, otherwise you will be marked as a new client and charged the Admin fee again.
You can use this email for account assistance or to discuss ordering a service call servicerequests@ottawavalleyrv.com
If you prefer, you can call us, 9 am to 5 pm, at 1-343-361-0680
We have old school values - we will not take shortcuts. We've built our reputation on it.
Stay safe, stay healthy and let's all have a great season!

