Ottawa Valley RV Inc. - HELP ME!

Help is here - we have your back!

Below are the explanations for our various service order forms!

Contact Us

Background photo credit to Youssef Naddam on Unsplash   Upper right photo credit to Damian Zaleski on Unsplash

You can now click on the links below to get to the form you need. We hope these will make it easier for you to navigate to to what you're looking for.

Each form below has a list below it to explain it's use. Please read each listing so that you understand which form to choose. It's the quickest means by which to contact us.

Intial Service - Debit/Credit card Only Intial Service - E-Transfer Only
Returning Only - Debit/Credit card Returning Only - E-Transfer
Information Only Inspection Request - Debit/Credit Card Only Inspection Request - E-Transfer Only
Opening Service - Debit/Credit Card Only Opening Service - E-Transfer Only
Winterizing Request - Debit/Credit Card Only Winterizing Request - E-Transfer Only

There is NO scheduling for a service order without the prepayment as per a form's requirements
All payments can be made using the secure paymentportal in the corresponding form below - you will receive a receipt via the email address you provide.

Scheduling is based on the sequence of submissions. Terms and Conditions apply as per the Service Rate Policy and Scheduling Policy and Privacy Policy on the website.
Please allow 3 to 5 business days for us to connect with you. It may often be earlier but we'd rather a buffer to work with you efficiently.

Initial Service Request - Debit/Credit Card Only

  • Appliance Repairs for - Air Conditioners - Water Heaters - Furnaces - Frigs - Stove/Oven
  • Propane Repairs for - Propane Tank Regulators/Pigtails
  • Electrical Repairs - Power Converters - Power Inverters - Power Distribution Panels - Power Breakers/Fuses - Outlets - Lighting
  • Plumbing Repairs for - Kitchen - Shower - Toilet - Bathroom Vanity - Exterior Shower - Fresh Water Tanks etc
  • Structural Repairs - Roof - Slide Outs - Tip Outs - Floors - Flooring - Interior Walls
  • Something Else? - We Have Your Back

Initial Service Request - E-transfer Only
  
Please note - some banks are slower than others - service order is not scheduled until receipt of e-transfer

  • Appliance Repairs for - Air Conditioners - Water Heaters - Furnaces - Frigs - Stove/Oven
  • Propane Repairs for - Propane Tank Regulators/Pigtails
  • Electrical Repairs - Power Converters - Power Inverters - Power Distribution Panels - Power Breakers/Fuses - Outlets - Lighting
  • Plumbing Repairs for - Kitchen - Shower - Toilet - Bathroom Vanity - Exterior Shower - Fresh Water Tanks etc
  • Structural Repairs - Roof - Slide Outs - Tip Outs - Floors - Flooring - Interior Walls
  • Something Else? - We Have Your Back

Returning Only Service Request - Debit/Credit Card

  • Roof Sealing - Comes with a 'Lifetime of the RV' Warranty>
  • Appliance Repairs for - Air Conditioners - Water Heaters - Furnaces - Frigs - Stove/Oven
  • Propane Repairs for - Propane Tank Regulators/Pigtails
  • Electrical Repairs - Power Converters - Power Inverters - Power Distribution Panels - Power Breakers/Fuses - Outlets - Lighting
  • Plumbing Repairs for - Kitchen - Shower - Toilet - Bathroom Vanity - Exterior Shower - Fresh Water Tanks etc
  • Structural Repairs - Roof - Slide Outs - Tip Outs - Floors - Flooring - Interior Walls
  • Maybe it's something Else? - We Have Your Back

Returning Only Service Request - E-transfer Only

  • Roof Sealing - Comes with a 'Lifetime of the RV' Warranty>
  • Appliance Repairs for - Air Conditioners - Water Heaters - Furnaces - Frigs - Stove/Oven
  • Propane Repairs for - Propane Tank Regulators/Pigtails
  • Electrical Repairs - Power Converters - Power Inverters - Power Distribution Panels - Power Breakers/Fuses - Outlets - Lighting
  • Plumbing Repairs for - Kitchen - Shower - Toilet - Bathroom Vanity - Exterior Shower - Fresh Water Tanks etc
  • Structural Repairs - Roof - Slide Outs - Tip Outs - Floors - Flooring - Interior Walls
  • Maybe it's something Else? - We Have Your Back

Information Requests Only

Just want advice? You can use the Information Only form below but please realize you won't be in line for scheduling and there may be a reply delay due to the always increasing number of service requests, but we will do our best to reply as soon as we can.

Information Only Request

  • Questions about a possible issue - advice is always free
  • Need a quote for a repair? - We'll do our best to provide a guess of costs
  • Why only a guess? - We never know what we will encounter until we attend to an issue.
  • How long to make a repair? - It's anyone's guess as each RV is built differently to another, but we usally have a pretty good idea
  • Have a question not covered on the website? - Just ask
  • What product is best for a certain application? - Just ask

Inspections Only

All inspections do not include any materials used if service is provided at time of inspection or after.
Any time required for service after inspection, whether at time of inspection or on a return service call,
is an additional cost to that of the inspection.

Allow 2 to 3 days for completion of your report.
Please note that Levels 2, 3, 4 and 7 do not include a propane inspection. In addition it's good to know time requirements; Levels 5 & 6 require most of the day.

Inspection Request - Debit/Credit Card Only

  • Level 1 - Propane Only Inspection - $500 - Provides a full and thorough TSSA recognized propane inspection and report. Tags are applied as per the results of the inspection. - Note that if the inspection is a fail then we will have to service/replace what has failed before we can give it a pass. - This can include detectors/alarms, extinguisher, regulators, pigtails and/or any propane related components. Any such service time and/or part replacements are an additional cost to that of the inspection itself.
  • Level 2 - $325 - Roof Only and report.
  • Level 3 - $400 - A thorough visual inspection only of the unit interior, exterior and roof (tire inspection where applicable and report.
  • Level 4 - $600- Includes Level 3 plus plumbing, electrical tests, moisture readings, mold detection, rodent entry potential and report.
  • Level 5 - $1000 - Level 4 plus a full TSSA recognized propane inspection and report.
  • Level 6 - $1600 - Level 5 plus a full scale positive pressure test only; accurately reveals any exterior leaks locations and all reports.
  • Level 7 - $700 - Positive test only and report.

Inspection Request - E-transfer Only
  
Please note - some banks are slower than others - service order is not scheduled until receipt of e-transfer

  • Level 1 - Propane Only Inspection - $500 - Provides a full and thorough TSSA recognized propane inspection and report. Tags are applied as per the results of the inspection. - Note that if the inspection is a fail then we will have to service/replace what has failed before we can give it a pass. - This can include detectors/alarms, extinguisher, regulators, pigtails and/or any propane related components. Any such service time and/or part replacements are an additional cost to that of the inspection itself.
  • Level 2 - $325 - Roof Only and report.
  • Level 3 - $400 - A thorough visual inspection only of the unit interior, exterior and roof (tire inspection where applicable and report.
  • Level 4 - $600- Includes Level 3 plus plumbing, electrical tests, moisture readings, mold detection, rodent entry potential and report.
  • Level 5 - $1000 - Level 4 plus a full TSSA recognized propane inspection and report.
  • Level 6 - $1600 - Level 5 plus a full scale positive pressure test only; accurately reveals any exterior leaks locations and all reports.
  • Level 7 - $700 - Positive test only and report.

Opening Only Requests

Remember to bring your battery back with you.

We will use one of our backup batteries to complete the opening.

Opening Order Request - Debit/Credit Card

  • Level 1 - Pull-along and 5th Wheel - $160
    Includes: Power and water reconnections, extension of all slides, flushing of all plumbing lines, ensuring that water heater and furnace will engage, ensuring that, upon completion, water is left turned off, propane tanks are left closed and rv locked up.
  • Level 2 - Pull-along and 5th Wheel - $235 - Includes Level 1 and a visual inspection of the roof and exterior seals and underbelly, then locking up upon completion.

  • Level 3 - Park model - $185
    Includes: Power and water reconnections, extension of all slides, flushing of all plumbing lines, ensuring that water heater and furnace will engage, ensuring that, upon completion, water is left turned off, propane tanks are left closed and rv locked up.
  • Level 4 - Park model - $260 - Includes Level 3 and a visual inspection of the roof and exterior seals and underbelly, then locking up upon completion.

  • Level 5 - Removal of RV designed Cover - an additional $75 - Add to one of the above levels
  • Level 6 - Water Heater/Plumbing System Shock & Flush $175 - 1 additional hour required - When the plumbing system releases a foul smell during use it is best to have us shock and flush the water heater and complete plumbing system. This helps to remove bacteria that has built up in the system. It is usually an hour to complete.

Opening Order Request - E-Transfer Only

  • Level 1 - Pull-along and 5th Wheel - $160
    Includes: Power and water reconnections, extension of all slides, flushing of all plumbing lines, ensuring that water heater and furnace will engage, ensuring that, upon completion, water is left turned off, propane tanks are left closed and rv locked up.
  • Level 2 - Pull-along and 5th Wheel - $235 - Includes Level 1 and a visual inspection of the roof and exterior seals and underbelly, then locking up upon completion.

  • Level 3 - Park model - $185
    Includes: Power and water reconnections, extension of all slides, flushing of all plumbing lines, ensuring that water heater and furnace will engage, ensuring that, upon completion, water is left turned off, propane tanks are left closed and rv locked up.
  • Level 4 - Park model - $260 - Includes Level 3 and a visual inspection of the roof and exterior seals and underbelly, then locking up upon completion.

  • Level 5 - Removal of RV designed Cover - an additional $75 - Add to one of the above levels
  • Level 6 - Water Heater/Plumbing System Shock & Flush $175 - 1 additional hour required - When the plumbing system releases a foul smell during use it is best to have us shock and flush the water heater and complete plumbing system. This helps to remove bacteria that has built up in the system. It is usually an hour to complete.

Winterizing Only

Remember to take you battery home with you and charge over the winter.

Winterizing Request - Debit/Credit Card

  • Level 1 - Pull-along and 5th Wheel - $160
    Includes: Winterizing of all plumbing lines, ensuring all windows and/or roof vents are closed, retraction of all slides, power and water disconnect and storage of such in your RV storage compartment, and then locking up upon completion.
  • Level 2 - Pull-along and 5th Wheel - $235 - Includes Level 1 and a visual inspection of the roof and exterior seals and underbelly, then locking up upon completion.

  • Level 3 - Park model - $185
    Includes: Winterizing of all plumbing lines, ensuring all windows and/or roof vents are closed, retraction of all slides, power and water disconnect and storage of such in your RV storage compartment and then locking up upon completion.
  • Level 4 - Park model - $260 - Includes Level 3 and a visual inspection of the roof and exterior seals and underbelly, then locking up upon completion.

  • Level 5 - Application of RV designed Cover - an additional $85 - Add to one of the above levels - NO Tarps

Winterizing Request - E-Transfer Only

  • Level 1 - Pull-along and 5th Wheel - $160
    Includes: Winterizing of all plumbing lines, ensuring all windows and/or roof vents are closed, retraction of all slides, power and water disconnect and storage of such in your RV storage compartment, and then locking up upon completion.
  • Level 2 - Pull-along and 5th Wheel - $235 - Includes Level 1 and a visual inspection of the roof and exterior seals and underbelly, then locking up upon completion.

  • Level 3 - Park model - $185
    Includes: Winterizing of all plumbing lines, ensuring all windows and/or roof vents are closed, retraction of all slides, power and water disconnect and storage of such in your RV storage compartment and then locking up upon completion.
  • Level 4 - Park model - $260 - Includes Level 3 and a visual inspection of the roof and exterior seals and underbelly, then locking up upon completion.

  • Level 5 - Application of RV designed Cover - an additional $85 - Add to one of the above levels - NO Tarps


Ask us about any of our products and services. We have old school values - we will not take shortcuts. We've built our reputation on it.

Stay safe, stay healthy and let's all have a great season!